Privacy Policy
This Privacy Policy explains how Linea Atelier handles personal data in connection with tailoring appointments, garment remodelling, and upcycling services in Curitiba, Brazil.
How We Use Data
We use personal data to respond to inquiries, schedule and manage appointments, assess garments and materials, prepare project scopes and quotes, record approvals, carry out alteration or upcycling work, arrange collection, process payments, maintain business records, operate the website, and meet legal obligations. We may also use data to communicate about a project status, fit review, or follow-up needed to complete the agreed service.
Service Providers
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational partners that help us manage bookings, messages, records, and website functions. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the prevention of fraud, misuse, or security incidents. We may also share information where disclosure is needed to complete a customer instruction or to preserve evidence relating to a dispute.
Contact Information
Use the contact details below for questions about this policy or the handling of personal data.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or review of certain processing decisions. Some requests may be limited where we must keep records for legal, accounting, or operational reasons.
To exercise a privacy right, send a clear request describing the data or activity concerned and the outcome you want. We may ask for information needed to verify the request and to protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where required by law.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where appropriate, subject to any legal retention duty.
When this policy is updated, the revised version will apply from the stated effective date. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible on the website or through another suitable notice method.
Data We Collect
We may process identification and contact details, appointment and fitting information, project instructions, garment assessment notes, communication records, payment-related records, and technical data such as device or browser information. For redesign and alteration work, we may also record measurements, fabric condition, construction details, and scope approvals needed to carry out the requested service.
How We Collect Data
We collect data from project inquiries, booking requests, consultation messages, fitting appointments, written scope approvals, and collection arrangements. We may also receive information generated through website use, such as form submissions and basic technical logs, and information needed to complete payment or collection arrangements.
Types of Cookies
Cookies and similar technologies may include session cookies needed for navigation and form handling, preference cookies that remember basic settings, and analytics or performance cookies that help us understand site use. We do not use cookies to collect more information than is reasonably needed for website operation and service administration.
Cookie Control
You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect form submission, appointment booking, or other functions that rely on basic site operation.